API Integrations

API Integrations

Connect the Systems Your Business Depends On — even when they don't have a native integration with each other.

The Problem

What This Usually Looks Like Without Automation

Two critical systems have no native integration between them
Existing integrations are unreliable or silently fail
Authentication (API keys, OAuth) is inconsistently managed
Data formats differ between systems and need transformation
There's no visibility into whether an integration is actually working
A one-off manual export/import process still happens regularly

Our Approach

When two systems don't have a native integration, or the native one doesn't do what you need, we build custom integrations directly against each system's API — handling authentication, data transformation, error handling, and retry logic properly rather than a fragile one-off script.

This includes designing the middleware layer where needed: a small service that sits between systems, translating data formats, applying business logic, and providing a stable point of monitoring rather than tightly coupling two systems together.

We build integrations to fail safely and visibly — logging errors, retrying transient failures, and alerting when something needs attention — rather than silently dropping data.

Use Cases

Where This Applies

Connecting a CRM and a system with no native integration
Building middleware between legacy and modern systems
Setting up webhook-based real-time data sync
Implementing OAuth-based authentication for secure API access
Transforming data formats between incompatible systems
Adding monitoring and alerting to existing fragile integrations
Process

How We Build It

01

Discover

Understand both systems' APIs and what data needs to flow.

02

Design

Plan authentication, data mapping, and error handling.

03

Build

Implement the integration or middleware layer.

04

Monitor

Add logging and alerting, and verify reliability over time.

Benefits

What Improves

Systems That Talk

Previously disconnected tools share data automatically.

Reliable Delivery

Retry logic and error handling reduce silent failures.

Visibility

Logging and alerting show what's actually happening.

Secure Access

Proper authentication handling, not exposed credentials.

Technology Options

Tools We May Use

We choose the right platform for the problem rather than defaulting to one tool.

REST APIs Webhooks OAuth JSON Custom middleware
FAQ

Frequently Asked Questions

Can you connect any two systems?

If both systems expose an API (even an undocumented one, in some cases) it's usually possible — we assess feasibility before committing to scope.

What happens if an API integration fails?

We build in retry logic for transient failures and alerting for anything that needs human attention, rather than letting failures pass silently.

Do you handle authentication and security?

Yes — proper handling of API keys, OAuth tokens, and credentials is a core part of any integration we build.

Ready to Automate This?

Tell us about your current process and we'll map out what an automated version looks like.